Dutch Content Moderator, Backoffice Specialist - Sofia
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Patrique Mercier Recruitment By NellieContent Moderation
Netherlands, Belgium, Latvia, Greece, Spain, LuxembourgFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Dutch, English
- Experience
- Prior experience in content moderation, community management, or backoffice support is a plus.
- Required Skills
- Communication SkillsAnalytical SkillsProblem SolvingAttention to detailOrganizational skillsWritten communication
Requirements
- Fluency in Dutch and English.
- Excellent verbal and written communication skills.
- Prior experience in content moderation, community management, or backoffice support is a plus.
- Strong understanding of online community standards and moderation practices.
- Detail-oriented with exceptional organizational abilities.
- Ability to approach sensitive issues with professionalism and tact.
- Familiarity with social media platforms and content moderation tools is advantageous.
- Strong analytical and problem-solving skills.
Responsibilities
- Moderate and assess user-generated content for compliance with standards and guidelines.
- Provide backoffice support by organizing and managing moderation records.
- Respond to inquiries about content submission and moderation processes.
- Identify and report inappropriate or harmful content, escalating urgent issues.
- Collaborate with team members to refine moderation processes and guidelines.
- Monitor content trends and user behavior to optimize moderation strategies.
- Engage in continuous training on best practices and moderation tools.
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