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- Active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience
- Extensive knowledge of tax laws and active Preparer Tax Identification Number (PTIN).
- Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software.
- Must have (or be willing to obtain) internet connection that meets Intuit Security criteria.
- Must be available to work a minimum of 20 hours per week, spread across three or more days.
- Help our customers complete their taxes using Intuit TurboTax products.
- Providing tax advice, full service return preparation, tax calculations, and managing product/software inquiries
- Utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
- Use state of the art video communication software to interact with customers, and you will document interactions to maintain accurate records.
Communication SkillsMicrosoft ExcelCustomer serviceAccountingMS OfficeActive listeningCustomer support
Posted 2 days ago
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