Support Engineer, Industrial Water Treatment (Rome, GA)

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Requirements:

• Bachelor's Degree in Chemical Engineering or related field
• 2-5 years of experience in industrial water treatment or similar industries
• Ability to occasionally lift and carry 50 pounds.
• Customer focused.
• Good communication skills both written and oral.

Responsibilities:

• Conduct routine service visits, perform system testing, and ensure optimal performance of water treatment programs.
• Document all service activities through detailed reports and distribute them to internal and external stakeholders.
• Maintain accurate records of onsite chemical inventories.
• Support Sales Account Managers in the design, implementation, and optimization of water treatment programs.
• Troubleshoot technical issues at customer sites and assist in developing corrective action plans in collaboration with Account Managers.
• Identify growth opportunities at existing customer accounts and support business development efforts at prospect sites.
• Analyze data to assess treatment program performance and recommend improvements.
• Ensure all activities are conducted in a safe, customer-focused, and compliant manner.