Senior UX Researcher

Posted 1 day agoViewed

💎 Seniority level: Senior

📍 Location: Canada, USA

🔍 Industry: Software Development

🪄 Skills: Data AnalysisUser Experience DesignProduct DevelopmentCommunication SkillsAnalytical SkillsAgile methodologiesResearchData visualizationStakeholder management

Requirements:

A portfolio of experiences and deliverables that illustrates your research informed decision-making, showcases deliverables, and demonstrates your ability to extract actionable insights from qualitative and quantitative data; within complex technology spaces, specifically in order to build products
A broad toolset of qualitative and quantitative research techniques for all types of user research, from exploratory/problem space through usability testing
A strong understanding of the strengths and shortcomings of different research methods. Experienced in balancing and trade-off between smart, scrappy research and rigor
Experience with varied research ops activities including recruitment, panel management, insight management, enablement & governance
Deep understanding of product development lifecycles
Excellent communication of insights and recommendations, to various audiences from product development teams to executive leadership
Experience working through ambiguity with the ability to work fairly independently on a variety of tasks
Experience coaching others in research projects from concept through execution

Responsibilities:

Identify and execute strategic user research projects (ie. craft a research plan, gather requirements, analyze data, ideate and test) to influence strategies and initiatives of Design, Product and other business partners
Turn research findings into actionable insights. Share them creatively with diverse audiences to foster empathy and inspire change
Support 3–4 product teams as an embedded UXR, contributing insights that drive product strategy and execution
Be an advocate for research with your stakeholders, guiding them on best practice and coaching them to conduct their own research where required
Help establish, socialize, and maintain new research processes; empowering others to conduct research and synthesizing and sharing research across the organization
Provide feedback and guidance to peers as they perform their own research; leveling up the organization in best practices, frameworks, tools, and shared understanding of our users

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