🪄 Skills: Business AnalysisSalesforceDocumentationComplianceRisk ManagementProcess improvementData modeling
Requirements:
5+ years of experience as a Business System Analyst or in a related systems/operations role.
Strong understanding of SOX compliance, SOD principles, and internal control frameworks.
Hands-on experience working with Salesforce CRM, including user management, process flows, and configuration.
Familiarity with risk management, audit processes, and access control mechanisms.
Excellent analytical and problem-solving skills with a detail-oriented mindset.
Strong interpersonal and communication skills, with the ability to bridge the gap between technical teams and business stakeholders.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Responsibilities:
Collaborate with stakeholders to gather business requirements and translate them into system specifications, focusing on compliance, access controls, and process efficiency.
Lead and support the documentation and implementation of SOX ITGC (IT General Controls). Evaluate and maintain Segregation of Duties (SOD) matrices to ensure internal control compliance within business applications.
Partner with system administrators and development teams to design and implement system changes that meet business and compliance needs, particularly within Salesforce and related business systems.
Work with Finance, Security, Audit, and IT teams to ensure systems and processes are aligned with regulatory requirements and company policies.
Serve as a functional expert in Salesforce, assisting with configuration changes, user access reviews, role design, and integration with other business tools.
Create and maintain clear documentation for processes, systems, controls, and risk assessments. Provide regular reports to management on compliance status and system improvements.
Support internal and external audits by providing required documentation, system access logs, and explanations of controls and processes.