Executive Director, Business Planning and Operations

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Requirements:

• 10+ years in operations management, ideally with experience in finance, procurement, non-profits, and/or education
• Experience leading, managing and/or coaching a team to results.
• Demonstrable competency in strategic planning and execution, including designing and implementing simplified business operations strategies, plans, and procedures.
• Working knowledge of data analysis and performance/operation metrics.
• Aptitude in decision-making and problem-solving.
• Knowledge and understanding of secondary and higher education environments, and of educational systems (schools, colleges, departments of education, agencies).
• Strong written and verbal communication skills, including excellent oral presentation/public speaking skills.
• Strong relationship builder.
• Proficient in all Microsoft Office applications.
• Ability to travel 3-4 times per quarter.

Responsibilities:

• Lead a business operations team.
• Develop and execute multi-faceted strategies on all operational work for the division.
• Track and manage progress to goals of our Business Planning & Operations team.
• Provide coaching and support to ensure the Operations team meets their goals,  remains engaged, and contributes meaningfully to our mission.
• Set strategy and lead investment efforts in operational innovations while reducing operational costs, optimizing quality, and achieving delivery goals.
• Ensure SDP’s financial strength by overseeing our budget, with particular attention to the College Board’s priority goals; preparing quarterly, monthly, and annual reports, in close collaboration with the regions and OSVP.
• Oversee operational aspects of SDP digital presence and functionality in parallel with sales enablement resources ensurin g unification of workflows, document navigation, with targeted milestones throughout the year.
• Work closely with Membership and Governance to strategically plan, deliver, and ensure compliance with regional governance activities and responsibilities for our regions.
• Support SDP OSVP and VP, Sales and Operations to ensure SDP’s compliance with all Talent Initiatives (e.g. staff onboarding, hiring, engagement, and performance)
• Oversee operational aspects in planning of regional sponsorships and partnerships, contracts, and RFPs to ensure appropriate planning, staffing, and financials are considered and included.
• Oversee workflow to reduce risk of single points of failure across BP&O’s four teams (Sales Enablement & Operations, Strategic Impact Partnerships, Strategic Business Operations, and Strategic Regional Operations).
• Support SDP external partnerships and conference strategy and to align on execution and regional engagements to achieve partnership goals.
• Lead or directly manage divisional or regional projects as assigned by VP, Sales and Operations.
• Represent the VP, Sales and Operations in divisional and cross-divisional meetings as needed.
• Ensure on-time, consistent and highly accurate processing of all sales revenue contracts across K12 and higher ed partnerships, data privacy agreements, technology agreements, and other client forms related to the purchase of our programs and services in collaboration with programs, operations, technology, finance, legal, and other internal partners.
• Help facilitate the annual update of sales contracting processes, terms and conditions language/riders, and Salesforce integration working with partners across other divisions.
• Communicate and ensure dependencies are planned for with the Sales Enablement team (including RFP/proposal development) and other internal partners.
• Facilitate internal conversations when needed to help leadership and different divisions arrive at an agreed upon approach that meets both client and organizational needs.