ApplyCustomer Support Associate - Work from Home - Kansas City, KS
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📍 Location: Kansas City, Kansas, United States, EST
🔍 Industry: Customer Support
🏢 Company: Anomaly Squared👥 251-500
🗣️ Languages: English
🪄 Skills: Communication SkillsCustomer serviceWritten communicationExcellent communication skillsAdaptabilityProblem-solving skillsMS OfficeVerbal communicationActive listeningComputer skillsTechnical supportCustomer support
Requirements:
- High School Diploma or GED is required
- Great Verbal and Written Communication Skills
- Working Knowledge of Windows Based Operating Systems including Google Chrome
- Own a computer at home (CANNOT be a Chromebook, Notebook, or MacBook) that meets these minimum workstation requirements.
- Processor: Intel Core i5 2.1GHz or better or AMD equivalent (Ryzen 5 or better), Operating System: Windows 10 (32-bit / 64-bit) or higher, RAM: 8GB or more.
- Webcam
- High speed internet access with download speed of at least 100 and upload speed of at least 10
- Must have a desk/workstation in a quiet workspace
- Must be able to attend a full 2-week MANDATORY virtual training Monday-Friday 9am-5pm EST (8am-4pm CST).
Responsibilities:
Qualifying callers for programs, products or services through outbound and inbound calls, including but not limited to, Appointment Scheduling, Insurance Lead Qualification, Patient Recruitment, and Medical Appointment Setting.
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