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Commercial Manager

Posted 4 days agoViewed

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💎 Seniority level: Manager, 8 years

📍 Location: South Africa

🔍 Industry: Chat Commerce

🏢 Company: Clickatell

🗣️ Languages: English

⏳ Experience: 8 years

🪄 Skills: Project ManagementBusiness DevelopmentBusiness IntelligenceSalesforceAPI testingCommunication SkillsAnalytical SkillsRESTful APIsNegotiationPresentation skillsInterpersonal skillsExcellent communication skillsProblem-solving skillsAccount ManagementReportingClient relationship managementCross-functional collaborationSales experienceMarket ResearchData visualizationTeam managementStakeholder managementStrategic thinkingCRMFinancial analysisData analyticsCustomer SuccessBudget management

Requirements:
  • Proven experience to create a comprehensive client business plan to manage account sales while accurately forecasting future bookings and revenues.
  • Proven experience to work cross functionally as part of a solution team.
  • Relevant Degree or 8 years of relevant job experience with similar essential duties.
  • Proven business acumen with experience in Senior Manager stakeholder engagement.
  • A track record for consistently exceeding revenue goals.
  • industry and shared business challenges along with your knowledge of analytic solutions.
  • Experience and knowledge of messaging and/or payment products and industry.
  • Extensive network of decision makers in the industry.
  • A good listener, genuinely interested in your clients, their business, and how you can help make them successful.
  • A collaborative style with experience engaging a diverse group of internal stakeholders to articulate a truly compelling client value proposition.
  • Excellent written and verbal communication skills, professional presentation.
  • Excellent process/organization skills, as well as strong creative orientation and the ability to craft innovative solutions.
  • Strong Interpersonal skills with the ability to work with multi-dimensional teams.
  • Strong business/commercial acumen or instinct with technical capacity.
  • Have problem solving skills, be a logical thinker and analytical abilities.
Responsibilities:
  • Managing existing clients and revenue
  • Drive value to our customers by identifying problems, offering creative solutions, and leveraging partnerships to move both organizations toward their strategic goals.
  • Manage the entire sales cycle to ensure you customers experience the full customer journey.
  • Provide technical support to our customers with the goal to keep customers satisfied with the business's products.
  • Cross sell to existing clients
  • Develop in-depth customer portfolios by conducting research on the client company to build out a comprehensive profile.
  • Create comprehensive client business plans and engage in complex deal negotiation to build a stable, growing pipeline of current and future business opportunities.
  • Provide professional after-sales support to enhance the customers’ dedication.
  • Hunting for new clients
  • Focuses on building long-term mutually beneficial partnerships with core enterprise customers.
  • Unearth new sales opportunities through networking and turn them into long term partnerships.
  • Engage in complex deal structuring and negotiation efforts designed to win new deals.
  • Present products to prospective clients and grow with your customer by ensuring you have a strategic account plan for each customer.
  • Set sales and revenue targets and work diligently to meet them.
  • Working integrally with all internal team members to facilitate the process of achieving client success in terms of solution adoption and revenue generation.
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