Senior Manager, Site Reliability Engineering (EU CET)

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Requirements:

• Proven success in leading high-performing SRE or DevOps teams in a large-scale, fast-paced environment
• Extensive experience running high-availability web services at a large scale, with comprehensive knowledge of cloud-native architectures and advanced networking concepts
• Strong technical background with hands-on experience in cloud computing, system architecture, automation, and monitoring
• Experience with tools and technologies such as AWS, Kubernetes, Terraform, Prometheus, Grafana, Jenkins, and similar.

Responsibilities:

• Lead and grow a high-performing SRE team responsible for the reliability, performance, and scalability of production systems.
• Own the incident management process, postmortems, and root cause analysis to improve system resilience.
• Drive implementation of SLAs, SLOs, and error budgets across services to align operational goals with business objectives.
• Champion the use of automation to reduce manual work and improve deployment and recovery times.
• Collaborate with software engineering and Platform engineering teams to ensure systems are designed for reliability and operational efficiency.
• Oversee system monitoring, alerting, and observability efforts using tools like Prometheus, Grafana, Datadog, or similar.
• Manage on-call rotations, and ensure proper documentation, runbooks, and playbooks are maintained.
• Identify and drive continuous improvement in system architecture, capacity planning, and deployment strategies.
• Ensure compliance with security, privacy, and regulatory requirements within the infrastructure.
• Provide mentorship, performance reviews, and career development opportunities for SRE team members.
• You will communicate effectively with stakeholders at all levels, providing updates on team performance, project status, and incident resolutions.
• You will advocate for the SRE team within the broader organization, representing their needs and concerns