Documentation Engineer (Contract)

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Requirements:

• 3+ years experience in documentation, knowledge management, or technical writing
• Demonstrated ability to translate complex technical concepts into clear documentation
• Strong organizational skills with attention to detail
• Proficiency with documentation tools and knowledge management systems
• Superior written and verbal communication skills

Responsibilities:

• Build trust with subject matter experts and deftly wield documentation to accelerate organizational and technical velocity
• Execute established knowledge transfer frameworks to document key organizational processes and technical knowledge
• Create comprehensive playbooks for technical processes
• Develop and maintain documentation on client-specific implementations and project management processes
• Establish standardized templates and formats for consistent documentation across the organization
• Collaborate with technical, sales, and operational teams to ensure accuracy and completeness of documentation
• Build a searchable knowledge repository using appropriate tools
• Maintain version control for all documentation, ensuring materials remain current
• Develop onboarding materials to accelerate new hire integration
• Report progress on documentation initiatives to leadership on a 3-week cycle