Technical Project Manager - (US based) @CXT Software

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Requirements:

• 3-5 years of experience in a Courier or Last-mile delivery environment
• Experience in a Courier or Last-mile delivery environment
• Strong grasp of data and data-driven insights
• Basic understanding and appreciation of data exchange protocols: HTTP, SFTP, AWS S3, and common EDI formats (e.g., 210, 214, 990).
• Prior experience in logistics, courier, or route optimization industries is essential.
• Experience with the Microsoft tech stack (min. 2 years), including cloud/Azure fundamentals.
• Comfortable managing multiple concurrent projects while maintaining high standards of communication and delivery.
• Familiarity with tools like Jira, Confluence, Zoho CRM, and other remote collaboration platforms.
• Bachelor's degree in any field.
• Exceptional written and verbal communication skills.
• A mindset focused on clarity, quality, and continuous improvement.

Responsibilities:

• Act as the main point of contact for project delivery—working directly with clients to gather requirements, define solutions, and drive implementation.
• Translate customer needs into actionable technical plans, keeping timelines, scope, and quality in check.
• Collaborate across engineering, support, client success, and services to deliver custom solutions that solve unique business problems.
• Handle technical configurations, integrations, and troubleshooting, particularly using SQL, APIs, and EDI standards.
• Proactively manage scope changes, budgets, and project documentation like Statements of Work (SOWs) and Change Requests.
• Track and communicate status, risks, and deliverables with clarity and confidence.