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Styling Team Manager (Remote)

Posted 22 days agoViewed

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💎 Seniority level: Manager

🏢 Company: Short Story👥 11-50💰 $2,900,000 Seed over 3 years agoInternetShoppingWomen'sE-CommerceRetailFashionRetail Technology

Requirements:
  • Have led large remote teams of greater than 20 direct reports through ambitious transformations
  • Can switch effortlessly between strategic planning and tactical execution
  • Thrive in fast-paced environments where "good enough" never is
  • You have an eye for detail and quality
  • Have a strong analytical background and well versed in Google Sheets/Excel functions like pivot tables, vlookup
  • You work well independently and collaboratively in a fast paced environment
Responsibilities:
  • Train, coach, and inspire stylists to provide best-in-class styling experience for our clients.
  • Manage, lead, and inspire your team of Advisors, Senior Stylists, and Stylists to ensure they are meeting/exceeding goals for individual performance, team success, and team morale
  • Own Key Metrics and take actions to meet and exceed our daily, weekly and monthly performance metrics
  • From optimizing team performance to designing training programs that actually work, you'll tackle challenges that push your creativity and analytical skills to new heights.
  • You will own your team’s operational functions including shift scheduling, schedule compliance, box completion, time off/sick time, and timesheet approvals.
  • Provide feedback on team performance, share learnings, insights, and ideas for improvements.
  • Assess new stylist candidates, conduct interviews, and scale your team.
  • Train, coach, and design programs for an engaging onboarding experience.
  • build community within the Styling team and integrate Stylists into the broader company.
  • Collaborate Cross Functionally - with CX, Operations, Merchandising, Product Development, Marketing, and Engineering
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