Styling Team Manager (Remote)
S
Short StoryRetail
CaliforniaFull-TimeManager
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- LeadershipProject ManagementData AnalysisPeople ManagementCross-functional Team LeadershipOperations ManagementMicrosoft ExcelMentoringTeam managementCoachingTrainingRecruitment
Requirements
- Led large remote teams of greater than 20 direct reports.
- Can switch effortlessly between strategic planning and tactical execution.
- Thrive in fast-paced environments where 'good enough' never is.
- Have an eye for detail and quality.
- Strong analytical background and well versed in Google Sheets/Excel functions like pivot tables, vlookup.
- Work well independently and collaboratively in a fast-paced environment.
Responsibilities
- Train, coach, and inspire stylists to provide best-in-class styling experience.
- Manage, lead, and inspire the team to meet/exceed performance, success, and morale goals.
- Own Key Metrics and take actions to meet and exceed performance metrics.
- Solve challenges in team performance and training program design.
- Manage operational functions including shift scheduling, schedule compliance, box completion, time off/sick time, and timesheet approvals.
- Provide feedback on team performance, share learnings, insights, and ideas for improvements.
- Assess new stylist candidates, conduct interviews, and scale the team.
- Train, coach, and design programs for an engaging onboarding experience.
- Build community within the Styling team and integrate Stylists into the broader company.
- Collaborate with CX, Operations, Merchandising, Product Development, Marketing, and Engineering.
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