Appraisal Coordinator

Posted about 2 months agoViewed

💎 Seniority level: Middle, 3-4 years

📍 Location: United States

💸 Salary: 47840.0 - 52000.0 USD per year

🔍 Industry: Mortgage

🏢 Company: JMAC Lending👥 101-250 Financial Services Venture Capital

🗣️ Languages: English

⏳ Experience: 3-4 years

Requirements:

Strong familiarity with JMAC, FHA standards, investor requirements, and USPAP guidelines is essential.

Exhibit excellent organizational skills, with a keen eye for accuracy and detail.

Proficiency in data entry is required.

Exceptional oral and written communication abilities are a must.

A professional and courteous phone demeanor is essential for engaging with clients and colleagues.

Responsibilities:

Validate Appraisal order is the correct form and fees

Manage Appraisal Mailbox and phone calls regarding order assignments in a timely manner to ensure an efficient appraisal order process is maintained

Request Appraisal Revisions by client or underwriter

Request Appraisal Rebuttals by client and notify underwriter

Review requested appraisal changes have been completed

Charge and/or refund credit cards through Authorize.net and record in LOS system

Order Field Reviews for QC

Order VA appraisals

Validate compliance have been met prior to appraisal charge

Upload appraisal invoices to LOS system

Validate increase appraisal fees for change of circumstance

Upload AIR receipt (SureReceipts) to confirm electronic delivery to borrower

Mail Appraisal for unconfirmed receipt and Upload Mail Letter

Upload completed appraisal orders to LOS system and alert underwriter for review

Upload and complete information for SSRS/FHA EAD for each appraisal order

Create and troubleshoot client log-ins

Train clients on how to utilize Mercury platform

Manage Appraisal Transfers

Resolve issues with appraisers and clients in a timely manner to ensure continued customer satisfaction

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