Dutch or Flemish Speaking Customer Service Agent - 1400 Net Per Month - Remote

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Requirements:

• Fluency in Dutch or Flemish and English is essential.
• Prior experience in customer service or a similar role is preferred.
• Strong communication skills, both written and verbal.
• Problem-solving capabilities and a positive attitude towards customer feedback.
• Proficient in using customer service software and communication tools.
• Ability to work independently and manage time effectively in a remote environment.
• Flexibility to adjust to varying work schedules as necessary.

Responsibilities:

• Handle incoming customer inquiries in Dutch or Flemish via phone, email, and chat.
• Provide clear and accurate information about our services and products.
• Resolve customer issues promptly and efficiently, ensuring a positive experience.
• Maintain detailed records of customer interactions and feedback.
• Collaborate with other team members to enhance service protocols and customer satisfaction.
• Participate in training sessions to stay up-to-date on products and service improvements.
• Identify trends and report recurring issues to management for proactive solutions.