ApplyInvestor Support Specialist (Remote, Part-Time, 1099)
Posted about 22 hours agoViewed
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💎 Seniority level: Junior, 2+ years
📍 Location: United States, MST
💸 Salary: 20.0 USD per hour
🔍 Industry: Real Estate
🏢 Company: BiggerPockets👥 51-100Real Estate InvestmentCommercial Real EstateReal Estate
🗣️ Languages: English
⏳ Experience: 2+ years
🪄 Skills: Communication SkillsCustomer serviceInterpersonal skillsExcellent communication skillsVerbal communicationActive listeningRelationship managementCRMCustomer support
Requirements:
- At least 2 years of work experience – preferably in a customer service or a communications environment.
- Excellent communication and interpersonal skills.
- Experience using various channels for delivering customer support, including phone, email, live chat, and CRM software.
- Experience in Real Estate strongly preferred.
Responsibilities:
- Provide a high level of specialized support to our members who are seeking to find an agent, lender, property manager or tax pro.
- Maintain a consistent weekly schedule (you can choose your own schedule mon-sun during business hours).
- Communicate with investors directly via SMS.
- Schedule and take calls with BiggerPockets members.
- Naturally engage with investors and learn about their strategies and market.
- Document detailed notes for following up.
- Manage a calendar of appointments and a phone line for direct calls during business hours.
- Attend weekly team meeting Friday afternoon MST.
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