Staff Product Operations Manager - Remote, Poland

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Requirements:

• 6+ years of experience in a similar role, or in Product Management or Program Management within R&D
• A deep understanding of the product development lifecycle, and experience working with a SaaS solutions provider
• Proven experience scaling product management teams through process and tooling implementation
• Experience coordinating teams and processes in a multi-geographical environment
• Ability to influence effectively without direct authority
• Data fluency, with the ability to assist product managers in gathering and presenting relevant data, including customer usage, product telemetry, business data, and market data

Responsibilities:

• Develop and implement key communication templates for the product team (strategy, roadmaps, all-hands, business cases, business reviews)
• Implement, promote, train, and manage product management tools (feature requests, roadmap tooling, analytics, documentation)
• Coordinate site activities for annual and quarterly planning processes with other Site R&D Ops leaders (prepare initiatives for quarterly planning, refine product discovery processes, serve as the point of contact for process-related questions)
• Create and leverage key communication artifacts for internal and external audiences (decks, documentation, wikis, release notes)
• Manage internal stakeholders throughout feature rollouts (tracking, launch cohorts, internal communication, Customer Success enablement)
• Drive or contribute to complex cross-geographical Product Operations programs (e.g., Voice of Customer, analytics/feedback support, launch processes)
• Collect, operationalize, and present product feedback (Voice of the Customer, newsletters, roadmapping)