Director of Strategic Operations

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Requirements:

• Scaled a fast-growing company to or beyond 9 figures, ideally in DTC, subscription, or consumer products
• Built operating systems, hiring processes, dashboards, and execution cadences
• Ability to translate visionary chaos into clear roadmaps, metrics, and outcomes

Responsibilities:

• Create and implement scalable systems across the business: dashboards, team scorecards, hiring/onboarding processes, SOPs, and execution rhythms
• Design meeting cadences, reporting structures, and workflows that drive focus, speed, and accountability
• Build the infrastructure for cross-channel growth: DTC, marketplace, international, and retail
• Partner with the CEO to catch ideas, prioritize them, define what success looks like, and map out execution plans
• Own the full lifecycle of key initiatives — from strategy to execution to measurement
• Ensure the company stays aligned and moving — no spinning plates, no dropped balls
• Free up leadership by taking key projects and ideas from 0 → 1 without needing constant guidance
• Support the COO by keeping departments focused, helping prioritize, and bringing structure to execution
• Be the connective force between strategy and daily operations
• Help structure and scale lean, high-output teams across functions (eCommerce, Influencer, Growth, Product, etc.)
• Identify talent gaps, source scrappy freelancers or full-time hires, and implement onboarding that sets them up for success
• Define team charters, roles, responsibilities, and performance metrics — so every team knows what “great” looks like
• Build project tracking systems and company-wide dashboards to make performance visible and actionable
• Identify and fix execution bottlenecks across the business
• Keep cross-functional teams aligned, productive, and focused on what matters most