Billing & Accounts Receivable Manager

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Requirements:

• 3+ years of experience in billing operations, accounts receivable, or subscription-based businesses.
• Strong knowledge of HubSpot (ticket automation), Stripe, and PandaDoc.
• Experience handling billing disputes, collections, and contract management.
• A proven ability to work in a high-growth, fast-paced environment with resilience and adaptability.
• A problem-solving, solutions-oriented mindset with a strong bias for action.
• SaaS and services industry experience preferred.
• Strong analytical skills and comfort working with spreadsheets to analyze revenue data.
• Ability to collaborate with leadership and cross-functional teams to drive operational improvements.

Responsibilities:

• Work side-by-side with the AR team, actively managing invoicing, collections, and dispute resolution while building scalable solutions.
• Own and optimize the entire billing lifecycle—from subscription setup to revenue tracking.
• Lead by example, handling day-to-day tactical execution while improving systems and processes.
• Implement ticket automation in HubSpot to streamline billing workflows.
• Manage payment processing and reconciliation in Stripe, ensuring smooth transactions.
• Handle PandaDoc and contract-related processes, ensuring accuracy and compliance.
• Collaborate cross-functionally with Sales, Customer Success, and Product teams to ensure accurate and timely subscription updates.
• Work closely with Accounting on monthly close and revenue recognition.
• Develop and refine process improvements to enhance efficiency, reduce errors, and improve customer experience.
• Be a true player/coach, balancing hands-on execution with leadership and mentoring as the team scales.