Senior Manager, Business Operations - 6 Months Secondment

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Requirements:

• 5+ years of previous pharmaceutical, biotech, or medical marketing/sales experience
• Demonstrated the ability to work and lead large scale National projects that impacts Regions and other Business Units
• Operational Experience regional and national preferred
• Must be in a promoted position and/or developmental role with demonstrated leadership across peer, business units and manager groups required
• Experience in a direct sales environment
• Change agile; able to alter direction seamlessly, produce results in ambiguity and be an agent of change
• Demonstrated track record of strong cross functional collaboration and effective utilization of available resources
• Excellent written and oral communications skills required
• Strong organizational and analytical skills with the ability to analyze and make recommendations using sales data/call reporting software/applications required
• Ability to learn and adapt to new systems and technology required
• Ability to anticipate issues/needs and work proactively to address them; demonstrated initiative and ability to effectively function in times of ambiguity
• Strong Microsoft Office, Teams, Power Point skills to include Office 365 (Excel proficiency required)
• Strong working understanding of Veeva, Call Planning, Fluidity, NBA, IC, SMART, etc.
• Commits to “One Pfizer”

Responsibilities:

• Drive Operational Excellence that enables the CFCs to Deliver Results
• Lead Key Areas of Operational Execution for field sales/CFC
• Proactively identify innovative solutions that simplify process that enable the field
• Perform Quality Assurance activities on new releases to ensure business needs are met.
• Strategic thought partner to Sales Leaders, HQ Business Partners to enable FF execution
• Manage appropriate support requests originating from assigned Regional Business Directors/Sales Directors, Area Business Managers, and all field force supporting functions in HQ
• Anticipate, identify, engage in and support the prioritization of sales force key issues and opportunities across Internal Medicine/Anti-Viral Sales Teams
• Create and maintain an efficient model of consistent, strategic business operations
• Drive efficiency and effectiveness by harnessing technology and challenging status quo
• Communicate important and/or significant events clearly with all customer facing organizations
• Monitor sales service needs of the field force to include territory assignments and requests originating from field or headquarters colleagues
• Resource deployment analysis & procurement
• Partner with Bio Pharma Ops/CMO on the development and implementation of field force incentive compensation programs and all other motivational initiatives
• Lead field insight groups, as appropriate, to provide various HQ stakeholders with field sales perspective