Bachelor's degree in media production, communications, education, or related field; or 3 years of relevant experience in webinar production
Proficiency with Zoom Webinar and Zoom Events production
Solid written and verbal communication skills to communicate clearly and effectively with team members
A foundation of knowledge and 2 years of experience in online learning practices and technology to provide support and direction within the online classroom, ensuring learning efficiencies
Excellent PowerPoint and Adobe Acrobat skills
Proficiency with Mac, PC, and the Google products suite
Experience with video editing software (i.e., Adobe Premiere)
Experience with digital accessibility (i.e., WCAG 2.0 media guidelines)
Sound technical skills, including the ability to demonstrate problem-solving expertise in the online classroom
Ability to meet productivity expectations in a fast-paced environment with high levels of attention to detail
Responsibilities:
Train external presenters on live event platforms (i.e. Zoom).
Provide real-time support for course moderators/presenters/participants of live webinars and virtual conferences, occasionally outside of normal working hours.
Design engaging learning experiences that take full advantage of the latest webinar technology while leveraging the presenters’ technical level of comfort.
Review and format course materials submitted by external presenters to suit brand guidelines.
Communicate any course technical issues to the Content and Operations team for swift resolution.
Collaborate with the Content Division to share course production best practices.
Continually pursue professional development opportunities to stay abreast of the latest developments in learning technologies.
Participate in quality assurance testing of the continuing education platform as needed.
Create accessible PDF handouts adherent to the latest accessibility guidelines.
Publish all course content to the learning management system.