Strategic Partner Account Director

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💎 Seniority level: Director, 8+ years

📍 Location: United States

💸 Salary: 139000.0 - 200000.0 USD per year

🔍 Industry: Online Education

🏢 Company: Coursera Sourcing

🗣️ Languages: English

⏳ Experience: 8+ years

🪄 Skills: LeadershipBusiness DevelopmentBusiness IntelligenceData AnalysisSalesforceCross-functional Team LeadershipTableauCommunication SkillsAnalytical SkillsAccount ManagementClient relationship managementStakeholder managementStrategic thinkingCRMFinancial analysis

Requirements:

8+ years of experience in strategic account management, partner success, client consulting, or business development.
Demonstrated strong business acumen and strategic thinking.
Demonstrated success leading complex, high-value partnerships and coordinating across multiple stakeholder groups with executive leadership and the ability to work across diverse personalities.
Deep analytical skill set with the ability to synthesize complex data and present compelling recommendations.
Experience managing cross-functional workstreams and influencing without direct authority.

Responsibilities:

Serving as a strategic advisor to Coursera’s highest-revenue content partners, act as a trusted advisor shaping shared priorities, co-developing long-term growth strategies, and bringing a strong point of view on partnership growth opportunities and success levers.
Build and maintain trusted executive relationships, delivering tailored insights and strategies that enhance content quality, learner engagement, and outcomes—culminating in high-impact business performance reviews and strategic recommendations.
Translate partner goals into clear, measurable roadmaps and initiatives, proactively assessing risks, managing workstreams, and acting as the central hub for cross-functional coordination leadership, and accountability.
Leverage deep business and financial acumen alongside rigorous data analysis to uncover trends, risks, and opportunities—understanding partner economics, KPIs, forecasting revenue-driving metrics, and content ROI to inform strategic decisions and drive sustainable growth.
Continuously refine Coursera’s account management strategies, staying ahead of industry trends and innovations while piloting new models of collaboration and experimentation with key partners.
Serve as the champion of the voice of the partner internally, influencing Coursera’s product roadmap, content strategy, and operational priorities by surfacing partner feedback and aligning internal teams around shared goals, including Coursera’s executive team.

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