2025-04 | Business Support Specialist

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Requirements:

• Bachelor’s degree in Business Administration, Information Systems, or a related field.
• 2+ years of experience in business process management, system administration, or business support roles.
• Strong understanding of business systems (ERP, CRM, or other enterprise software).
• Proficiency with Microsoft Office Suite and project management tools (e.g., Asana, Jira, Trello).

Responsibilities:

• Analyze existing business processes and identify opportunities for improvement or automation.
• Provide day-to-day support for business systems, including troubleshooting and resolving system-related issues.
• Assist in the management and maintenance of business data across systems to ensure consistency and accuracy.
• Conduct training sessions for team members on new processes, systems updates, and best practices.
• Assist in managing and coordinating projects related to process improvement or system upgrades.