Remoote.app

Work from anywhere. Start here.

Free resume builderCompaniesLog in
Apply

Technical Support Specialist (Germany)

Posted 6 days agoViewed

View full description

📍 Location: Germany

🏢 Company: Wolt - English

🗣️ Languages: English, German

🪄 Skills: Communication SkillsTroubleshootingTechnical supportDebuggingCustomer supportEnglish communication

Requirements:
  • Tech savvy
  • Good technical knowledge
  • Fluent English skills and conversational level (B2) German skills
  • Experience of internal support systems
Responsibilities:
  • Solving issues reported by Wolt Operations through Slack
  • Sorting out tickets
  • Debugging errors
  • Monitoring the performance of the service
  • Gathering information from logs, as well as reproducing and forwarding issues to the appropriate teams
Apply