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Senior Account Director (Cloud, Cyber and IT)

Posted 5 days agoViewed

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💎 Seniority level: Senior

📍 Location: United Kingdom

🔍 Industry: IT

🏢 Company: ARO👥 11-50Management ConsultingFinancial ServicesCollection Agency

🗣️ Languages: English

Requirements:
  • Proven experience in an account director or a similar role, with knowledge of IT solutions and technology trends
  • Experience of working with high profile, Enterprise level customers
  • Clearly defined success at C-suite level
  • Strong Vendor Partnership experience, eg Microsoft, HP etc
  • Excellent emotional awareness and relationship building skills
  • Strong leadership and stakeholder management skills.
  • Excellent communication and interpersonal skills.
  • Ability to develop and implement strategic plans.
  • Strong analytical and problem-solving abilities.
  • Full UK Driving license
Responsibilities:
  • Develop and implement strategic account plans that align with client objectives and ARO's business goals.
  • Build and maintain long-lasting relationships with clients, acting as a trusted advisor and advocate for their interests.
  • Work closely with internal teams to ensure seamless delivery and maintain high client satisfaction levels across all levels of service architecture
  • Identify opportunities for upselling and cross-selling ARO’s services, including cloud solutions, cybersecurity, hybrid cloud infrastructure, and next-gen networking.
  • Apply knowledge of cutting-edge technologies to enhance client operations and deliver advanced, future-proof solutions.
  • Maintain accurate and up-to-date records of client interactions, account plans, and project progress.
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