Insurance Operations Associate Director

Posted 5 days agoViewed

💎 Seniority level: Director, 8–10 years

📍 Location: AL, AZ, CT, FL, GA, ID, IL, IN, IA, KS, KY, LA, MD, MA, MI, MN, MS, MO, NE, NV, NJ, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, and WI

🔍 Industry: Insurance

🏢 Company: Branch Financial, LLC

⏳ Experience: 8–10 years

🪄 Skills: LeadershipData AnalysisQACross-functional Team LeadershipOperations ManagementBusiness OperationsCommunication SkillsCollaborationWritten communicationComplianceNegotiation skillsReportingRisk ManagementTeam managementStakeholder managementProcess improvementFinancial analysis

Requirements:

8–10 years of experience in insurance contracts, underwriting, risk management, or related fields, with 3–5 years in a team leadership or operations-focused role.
Strong working knowledge of insurance contract structures, compliance requirements, and industry terminology.
Experience managing or supporting contract operations or legal documentation systems.
Demonstrated ability to lead teams, execute complex processes, and build stakeholder relationships across departments.
Proficiency with contract management tools, workflow optimization, and process documentation.
Strong communication and collaboration skills, with experience presenting findings and recommendations to cross-functional teams.
Ability to balance compliance, business needs, and operational agility in a fast-paced, regulated environment.
Experience in insurtech or growth-stage organizations is a plus.

Responsibilities:

Execute and evolve contract management processes in alignment with business goals, underwriting strategy, and compliance requirements.
Manage and develop a professional contract, compliance and QA operations team, providing day-to-day guidance, coaching, and resource planning to ensure performance and delivery.
Oversee the contract lifecycle, including drafting, reviewing, and executing contracts, while maintaining tools and documentation to support consistency and risk control.
Ensure adherence to regulatory and legal standards, partnering with Legal and Compliance teams to stay current with changing requirements.
Collaborate cross-functionally with internal stakeholders to improve workflows and proactively resolve contract, compliance and QA-related challenges.
Implement process improvements by identifying opportunities to automate, streamline, and standardize contracting practices.
Support vendor relationships and internal audits related to compliance and documentation.
Analyze contract data and reporting metrics to help inform business decisions and drive continuous improvement.

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