Nordic Speaking Customer Support for Online Music & Podcast - Remote in Greece

Posted 4 days agoViewed

💎 Seniority level: Entry

📍 Location: Greece, Denmark, Sweden, Finland, Norway

🔍 Industry: Online Music & Podcast

🗣️ Languages: Danish, Swedish, Norwegian, Finnish, Icelandic, English

🪄 Skills: Communication SkillsProblem SolvingCustomer serviceInterpersonal skillsTroubleshootingActive listeningTechnical supportCustomer support

Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish, or Icelandic) and English, both written and spoken
Willingness to relocate to Greece - remote work only within Greece
Strong communication and interpersonal skills
Excellent problem-solving abilities and attention to detail
Ability to work independently in a remote environment
Familiarity with music streaming or podcast platforms is a plus
Passion for music and audio content
Positive attitude with a customer-focused mindset

Provide outstanding customer support in Nordic languages for music and podcast inquiries
Troubleshoot technical issues and guide users through the platform
Educate customers about features, subscription plans, and content offerings
Document and track customer interactions accurately in the support system
Collaborate with internal teams to enhance user experience
Stay informed about industry trends and content updates