Lead User Researcher

5+ years experience planning, conducting, and synthesizing research Proven track record of implementing and scaling research practices within organizations Strong expertise in both qualitative and quantitative research methodologies Experience working as a primary/solo researcher with minimal supervision Proficiency with research tools such as UserInterviews.com, Maze.co, UserTesting.com, Lookback, Looker, and Qualtrics Portfolio of high-impact research that directly influenced a product roadmap Excellent written and verbal communication skills

Own and lead research initiatives across the entire organization Establish and manage our comprehensive research practice and repository Plan and execute mixed-method research for cross-functional stakeholders Build process for regular user feedback collection and synthesis Develop framework for measuring and tracking UX improvements Translate research insights into actionable recommendations that influence product roadmaps Work independently with minimal supervision, leading research initiatives from conception to implementation