Specialist, Global Benefits - Total Rewards

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Requirements:

• A bachelor’s or associate’s degree
• A minimum of five years of experience in benefits or related human resources administration and/or a combination of both
• Knowledge and proficiency with Microsoft Office tools, including Word, Excel, Visio, Outlook, and PowerPoint
• Strong project management and organizational skills
• Excellent analytical and problem-solving skills
• An understanding of the employee benefit delivery supply chain
• Knowledge of various benefit-related legislation (e.g., ERISA, PPACA, COBRA, HIPAA, FMLA)
• A solutions-focused approach toward everyday matters
• A willingness to flex, adapt, and succeed in a dynamic, fast-paced environment
• Strong interpersonal, verbal, and written communication skills
• Experience in the preparation of effective presentations and speaking to large audiences

Responsibilities:

• Develops strong working relationships with internal and external customers
• Supports all aspects of North American health & welfare benefits and savings plan administration, as well as global benefit administration
• Manages supplier relationships and programs and monitors performance and deliverables, potentially including but not limited to, Otis’ benefits administrator and other select vendor responsibilities
• Lead point of contact for benefits escalations - partners with Otis HR shared services, payroll, and HRBPs to work towards resolution
• Assists with the planning and execution of U.S. Annual Enrollment, year-end payroll testing, compliance filings, and plan audits
• Creates standard work and process maps to document key processes and identifies and implements process improvement opportunities with Otis’ HR shared services
• Partners closely with internal and external resources to develop various benefits communications materials
• Supports various reporting and analysis
• Delivers benefits program trainings to various audiences
• Leads and supports special benefit related projects, as assigned