Nordic Speaking Customer Care for Fitness & Sports Equipment - Remote in Greece

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💎 Seniority level: Entry, No prior experience required

📍 Location: Greece, Denmark, Sweden, Norway, Finland

🔍 Industry: Fitness & Sports Equipment

🏢 Company: Patrique Mercier Recruitment

🗣️ Languages: English, Swedish, Danish, Norwegian, Finnish

⏳ Experience: No prior experience required

🪄 Skills: Communication SkillsCustomer serviceWritten communicationInterpersonal skillsAdaptabilityMS OfficeVerbal communicationTrainingActive listeningData entryComputer skillsCustomer supportEnglish communication

Requirements:

Fluency in one or more Nordic languages (Swedish, Danish, Norwegian, or Finnish) and English, both written and spoken
Willingness to relocate to Greece - remote work only within Greece
Strong communication and interpersonal skills
Customer-centric attitude with a genuine interest in fitness and sports
Ability to work independently and as part of a collaborative team
Basic computer proficiency and familiarity with customer service applications is advantageous
Willingness to learn and adapt quickly in a fast-paced environment
Available for remote work within Greece

Responsibilities:

Provide high-quality customer support to Nordic-speaking clients through various communication channels (phone, email, chat)
Assist customers with inquiries regarding sports and fitness equipment and related services
Respond to and resolve customer complaints efficiently and professionally
Maintain accurate records of customer interactions and transactions
Collaborate with team members to ensure effective service delivery
Participate in ongoing training to enhance product knowledge and customer service skills
Stay informed about fitness trends and the latest products in the market

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