Nordic Speaking Customer Care for Online Shopping Platforms - Remote in Greece

Posted 6 days agoViewed

💎 Seniority level: Entry, No prior experience required

📍 Location: Greece

🔍 Industry: E-commerce

🗣️ Languages: Swedish, Danish, Norwegian, Finnish, English

⏳ Experience: No prior experience required

🪄 Skills: Communication SkillsCustomer serviceActive listeningStrong communication skillsComputer skillsEnglish communication

Fluency in one or more Nordic languages (Swedish, Danish, Norwegian, or Finnish) and English, both written and spoken
Willingness to relocate to Greece - remote work only within Greece
Strong communication skills and a passion for helping customers
Interest in e-commerce and online shopping
Ability to work effectively in a remote team environment
Basic computer proficiency and familiarity with customer service software is advantageous
Willingness to learn and adapt in a fast-paced setting

Provide exemplary customer service to Nordic-speaking clients via phone, email, and chat
Assist customers with inquiries related to online orders, product information, and account management
Handle and resolve customer complaints in a professional manner
Document customer interactions accurately and maintain detailed records
Collaborate with team members to optimize service delivery and work toward common goals
Stay informed about product offerings, promotions, and company policies
Engage in training sessions to enhance your customer service skills and product knowledge