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Configuration Analyst

Posted 7 days agoViewed

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💎 Seniority level: Entry, 0-3 years

📍 Location: Brazil

🔍 Industry: Software Development

🏢 Company: careers

⏳ Experience: 0-3 years

🪄 Skills: DocumentationTrainingTroubleshooting

Requirements:
  • Bachelor's degree or higher in a relevant field
  • Experience with Atlassian Suite
Responsibilities:
  • Work with Implementation Consultants to configure Noggin software in accordance with project deliverables and user requirements, specifically user stories and acceptance criteria.
  • Monitor and troubleshoot common and daily tasks and events as well as changes.
  • Write internal knowledge base and customer service materials.
  • Reproduce, test, resolve and document software bugs, defects, and problems.
  • Examine and evaluate current systems to identify needed updates or adjustments to the system.
  • Validate changes by testing configuration.
  • Train users on the new operation systems and provide support.
  • Stay up to date with current technologies and technical developments.
  • Accurate time logging and tracking in accordance with specified billable target of 80%.
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📍 Brazil

🏢 Company: careers

  • Bachelor's degree or higher in a relevant field
  • Experience with Atlassian Suite
  • Work with Implementation Consultants to configure Noggin software in accordance with project deliverables and user requirements, specifically user stories and acceptance criteria.
  • Monitor and troubleshoot common and daily tasks and events as well as changes.
  • Write internal knowledge base and customer service materials.
  • Reproduce, test, resolve and document software bugs, defects, and problems.
  • Examine and evaluate current systems to identify needed updates or adjustments to the system.
  • Validate changes by testing configuration.
  • Train users on the new operation systems and provide support.
  • Stay up to date with current technologies and technical developments.
  • Accurate time logging and tracking in accordance with specified billable target of 80%.

DocumentationTrainingTroubleshootingData entry

Posted 5 days ago
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