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Pre Sales-Technical Support

Posted 7 days agoViewed

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📍 Location: Spain

🔍 Industry: E-commerce

🏢 Company: ZigZag Global👥 101-250💰 $19,000,000 Series A over 5 years agoE-CommerceRetailSaaSB2BSoftware

🗣️ Languages: Spanish, English

🪄 Skills: Communication SkillsAnalytical SkillsRelationship buildingSales experienceTechnical supportCustomer supportEnglish communication

Requirements:
  • Previous experience in pre-sales technical support, solutions engineering, or similar roles within technology, logistics, or e-commerce industries.
  • Strong verbal and written communication skills in Spanish and English, with the ability to deliver compelling presentations.
  • Ability to analyse data and insights to drive strategic decisions.
Responsibilities:
  • Support the Spanish sales team by reviewing proposals, designing solutions tailored to retailer needs, and ensuring all technical aspects align with their tech stack.
  • Assist with RFI/RFP submissions, bid coordination, prospect qualification, product demonstrations, technical discussions, and solution design.
  • Gather insights from prospects and customers to help shape product roadmap and enhancements.
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