Amazon Customer Service and Operations Associate

Posted 7 days agoViewed

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📍 Location: PH

🏢 Company: Freedom Laser Therapy, Inc.

🪄 Skills: Amazon FBAMicrosoft ExcelCustomer serviceSEOWritten communicationProblem-solving skillsReportingData entryDigital MarketingCRMCustomer support

Requirements:

Experience with Amazon Seller Central
Strong organizational skills
Excellent written and verbal communication skills
A proactive, customer-first mindset
Experience with review management

Responsibilities:

Manage customer inquiries
Monitor and log negative reviews
Engage with customers who leave feedback
Handle Amazon return requests
Submit cases for negative reviews
Maintain detailed logs
Assist in Marketing and Operations Tasks
Select and upload Amazon reviews
Identify and report competitors