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German Speaking Customer Support for Home Security & Alarm Systems Department

Posted 7 days agoViewed

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💎 Seniority level: Entry

📍 Location: Greece

🔍 Industry: Home Security

🏢 Company: Patrique Mercier Recruitment

🗣️ Languages: German, English

🪄 Skills: Communication SkillsProblem SolvingCustomer serviceTroubleshootingTechnical supportCustomer supportEnglish communication

Requirements:
  • Fluency in German and English, both written and spoken
  • Strong communication and interpersonal skills
  • Detail-oriented with excellent problem-solving abilities
  • Interest or background in home security systems is a plus
  • Ability to handle customer inquiries with empathy and professionalism
  • Team-oriented with a proactive attitude
  • Willingness to learn and adapt to new technologies
Responsibilities:
  • Provide exceptional customer support in German for inquiries related to home security and alarm systems
  • Assist customers with installation questions and product features
  • Troubleshoot and resolve any technical issues clients may face
  • Document customer interactions accurately in the database
  • Collaborate with technical support and sales teams to improve customer experience
  • Stay informed about the latest security products and industry developments
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