German Speaking Customer Support for Mobile Banking Service Department in Greece

Posted 5 days agoViewed

View full description

💎 Seniority level: Entry

📍 Location: Greece, Austria, Germany, Spain

🔍 Industry: Mobile Banking

🏢 Company: Patrique Mercier Recruitment

🗣️ Languages: German, English

🪄 Skills: Mobile testingTroubleshootingCustomer supportEnglish communication

Requirements:

Fluency in German and English, both written and spoken
Strong communication and interpersonal skills
Detail-oriented with problem-solving skills
Interest or experience in mobile banking or financial technology is a plus
Able to work effectively in a team and independently
Positive attitude and commitment to customer satisfaction
Willingness to relocate or live in Greece

Responsibilities:

Provide exemplary customer support in German for mobile banking inquiries
Assist customers with app functionality, transactions, and account management
Troubleshoot and resolve customer issues with professionalism
Keep accurate records of customer interactions and resolutions
Collaborate with technical teams to ensure prompt issue resolution
Stay informed about new features and updates in mobile banking services