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Technical Account Executive (Singapore-based)

Posted 7 days agoViewed

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📍 Location: Singapore, GMT+8

🔍 Industry: Software Development

🏢 Company: PostHog👥 11-50💰 $15,000,000 Series B almost 4 years agoOpen SourceAnalyticsSoftware EngineeringSoftware

🗣️ Languages: English

🪄 Skills: Product AnalyticsCommunication SkillsAnalytical SkillsRESTful APIsRelationship buildingAccount ManagementFluency in EnglishJSONSales experienceTechnical supportData analyticsCustomer supportCustomer SuccessSaaS

Requirements:
  • Based in Singapore.
  • Commercially-minded - you’re excited about growing and retaining revenue.
  • Strong customer focus - you need to help our users and remove any blockers to them using Posthog effectively.
  • Good at handling relationships strategically - helping a customer achieve their goals over time, expanding their usage and buying more and more products from us as they do so, while saying no to customers who we’re not right for.
  • You’re able to go deep on understanding the product.
Responsibilities:
  • Qualify and process inbound interest from people who contact us directly for a demo or via other channels.
  • Own customer feedback and making sure it gets to the wider PostHog team
  • Be an expert on all PostHog products so that you can help customers see the value and adopt them.
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