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Director, Performance Analytics
Posted 9 days agoViewed
💎 Seniority level: Director, 3+ years
💸 Salary: 140000.0 - 160000.0 USD per year
🔍 Industry: Healthcare
🏢 Company: Blackbird Health👥 10-100💰 $17,000,000 Series A about 1 year agoMedicalInformation TechnologyWellnessHealth Care
⏳ Experience: 3+ years
Requirements:
- 3+ years of experience in performance analytics, data science, or business intelligence
- Management consulting experience, with a strong background in strategy, process optimization, performance improvement, and financial modeling.
- Strong expertise in data analytics tools such as Excel, Google Sheets, and Looker to analyze, visualize, and report on key metrics.
- Proven experience leading cross-functional teams to drive performance improvement initiatives in a healthcare or clinical setting.
- Exceptional analytical, problem-solving, and critical thinking skills, with the ability to translate complex data into clear, actionable insights.
- Strong understanding of healthcare metrics, including clinical quality, patient satisfaction, operational efficiency, and financial performance.
- Excellent communication and presentation skills, with the ability to influence stakeholders at all levels of the organization.
- Knowledge of regulatory requirements and best practices related to healthcare data collection, analysis, and reporting.
- A passion for pediatric mental health and a commitment to improving patient outcomes through data-driven strategies.
- Strong project management skills with a track record of delivering cross-functional initiatives.
Responsibilities:
- Analyze financial statements, revenue trends, and expense drivers to identify key insights and opportunities.
- Lead the development and implementation of performance analytics strategies to assess and enhance the quality, efficiency, and effectiveness of Blackbird services.
- Provide strategic insights into key clinical and operational metrics, identifying trends, opportunities, root causes and areas for improvement.
- Lead data-driven projects to support decision-making in areas such as resource allocation, staffing models, and financial performance.
- Conduct regular performance reviews and presentations to key stakeholders, providing actionable insights to drive continuous improvement initiatives.
- Build financial models to support pricing strategies, expansion plans, and new service lines.
- Foster a culture of continuous learning and data literacy across the organization to enhance performance measurement capabilities.
- Identify bottlenecks in scheduling, patient flow, and provider capacity, proposing actionable solutions.
- Work with clinical operations to enhance appointment efficiency, no-show rates, and staff productivity.
- Leverage data to streamline revenue cycle management, insurance reimbursements, and billing accuracy
- Support EHR (Electronic Health Record) and practice management system optimizations.
- Drive process automation and tech-enabled solutions to reduce manual work and improve scalability.
- Develop and maintain dashboards and reporting tools that provide real-time visibility into organizational performance.
- Continually assess operational and financial processes to identify areas where AI and automation could drive efficiencies and improve outcomes
- Research, evaluate, and implement AI solutions to optimize workflows, improve decision-making, and enhance operational efficiency
- Monitor advancements in AI and business intelligence tools, proactively identifying new solutions that could benefit the organization
- Lead and support key strategic projects, such as market expansion, new product development, or clinic efficiency improvements.
- Collaborate with finance, clinical operations, and marketing teams to execute high-impact initiatives.
- Assist leadership with special projects that require a mix of strategy, data analysis, and hands-on problem-solving.
- Conduct market research to identify new growth opportunities, payer contract improvements, and emerging trends in behavioral health.
- Benchmark operational and financial metrics against industry standards.
- Provide executive-level reports and dashboards to support strategic decision-making.
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