Remote Medical Virtual Assistant

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Requirements:

• Previous experience as a Medical Virtual Assistant, Medical Secretary, or a similar role is required
• Thorough knowledge of medical terminology and healthcare procedures
• Excellent verbal and written communication skills are essential
• Proficiency in electronic health record (EHR) systems and medical software
• Strong organizational skills with meticulous attention to detail
• Ability to manage time effectively and handle multiple priorities
• Experience in medical billing and coding preferred
• Comfortable with remote work and capable of working independently

Responsibilities:

• Manage and coordinate patient appointments, ensuring timely reminders and follow-ups
• Assist in maintaining patient records and transcribing critical medical information
• Handle medical billing and insurance claims, ensuring accuracy and compliance
• Uphold confidentiality and adhere to HIPAA regulations in all patient interactions
• Respond promptly to patient inquiries and provide exceptional customer service
• Collaborate with healthcare professionals to optimize practice efficiency
• Conduct research to support patient care and medical-related inquiries
• Perform general administrative duties, such as scheduling and document management