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Junior Salesforce Administrator
Posted 8 days agoViewed
💎 Seniority level: Junior, 1-2 years
🔍 Industry: Insurance tech, real estate tech
🏢 Company: Seek Now👥 501-1000💰 Private about 4 years agoIndustrialB2BSoftware EngineeringInsurTechInsuranceReal Estate
⏳ Experience: 1-2 years
Requirements:
- Basic knowledge of Salesforce platform features, tools, and best practices.
- Familiarity with Salesforce configuration options, including flows, validation rules, and reports/dashboards.
- Strong analytical and problem-solving skills with keen attention to detail.
- Ability to communicate effectively with both technical and non-technical teams.
- Strong organizational skills and ability to manage multiple tasks in a remote work environment.
- Previous experience or training in Salesforce administration is a plus (e.g., Salesforce Administrator certification or equivalent experience).
- Knowledge of the insurance or technology industry is a plus but not required.
- Self-motivated and demonstrates the ability to take initiate, learn quickly, and work independently.
- Strong proficiency with Microsoft Office tools (Word, PowerPoint, Excel).
Responsibilities:
- Assist the Salesforce Solution Manager in the administration and configuration of Salesforce to ensure smooth daily operations.
- Support user management including creating and managing user profiles, roles, permissions, and access settings.
- Help maintain and troubleshoot Salesforce data quality and integrity by managing reports, dashboards, and data imports/exports.
- Participate in the customization and configuration of Salesforce workflows, process automation, and validation rules.
- Collaborate with business stakeholders to gather requirements, provide technical support, and ensure Salesforce meets business needs.
- Monitor system performance, resolve user-reported issues, and provide ongoing user training and support.
- Maintain and update documentation on Salesforce configurations, processes, and system changes.
- Assist in testing and deploying new features, updates, and enhancements in the Salesforce platform.
- Stay up-to-date with Salesforce releases, best practices, and emerging trends in the insurance and technology sectors.
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