Apply

Customer Success Operations Associate (Temporary)

Posted 8 days agoViewed

View full description

💎 Seniority level: Middle, 3+ years

🔍 Industry: EdTech

🏢 Company: Nerdy👥 501-1000💰 $150,000,000 Post-IPO Equity over 3 years ago🫂 Last layoff over 2 years agoEducationEdTechArtificial Intelligence (AI)

⏳ Experience: 3+ years

Requirements:
  • 3+ years of experience in Customer Success Operations, Revenue Operations, or related roles in SaaS or EdTech
  • Experience working with HubSpot, Gainsight, Zendesk, or similar customer success platforms
  • Strong data analysis skills
  • Experience in workflow automation, process optimization, and CS tool administration
Responsibilities:
  • Oversee CS tooling, automation, and analytics
  • Ensure seamless integration of platforms and data accuracy
  • Streamline operations and enhance customer insights
Apply

Related Jobs

Apply

🧭 Temporary

🔍 EdTech

🏢 Company: Nerdy👥 501-1000💰 $150,000,000 Post-IPO Equity over 3 years ago🫂 Last layoff over 2 years agoEducationEdTechArtificial Intelligence (AI)

  • 3+ years of experience in Customer Success Operations, Revenue Operations, or related roles in SaaS or EdTech
  • Experience working with HubSpot, Gainsight, Zendesk, or similar customer success platforms
  • Strong data analysis skills, with the ability to interpret trends and provide actionable insights
  • Experience in workflow automation, process optimization, and CS tool administration
  • Oversee CS tooling, automation, and analytics
  • Ensure seamless integration of platforms, data accuracy, and efficiency across workflows
  • Partner with CS leadership, cross-functional teams, and digital engagement specialists to streamline operations, enhance customer insights, and enable proactive customer management
Posted 8 days ago
Apply

Related Articles

Posted about 1 month ago

Why remote work is such a nice opportunity?

Why is remote work so nice? Let's try to see!

Posted 7 months ago

Insights into the evolving landscape of remote work in 2024 reveal the importance of certifications and continuous learning. This article breaks down emerging trends, sought-after certifications, and provides practical solutions for enhancing your employability and expertise. What skills will be essential for remote job seekers, and how can you navigate this dynamic market to secure your dream role?

Posted 8 months ago

Explore the challenges and strategies of maintaining work-life balance while working remotely. Learn about unique aspects of remote work, associated challenges, historical context, and effective strategies to separate work and personal life.

Posted 8 months ago

Google is gearing up to expand its remote job listings, promising more opportunities across various departments and regions. Find out how this move can benefit job seekers and impact the market.

Posted 8 months ago

Learn about the importance of pre-onboarding preparation for remote employees, including checklist creation, documentation, tools and equipment setup, communication plans, and feedback strategies. Discover how proactive pre-onboarding can enhance job performance, increase retention rates, and foster a sense of belonging from day one.