Dutch Speaking Customer Service for Grocery Delivery Services Department

Posted 8 days agoViewed

📍 Location: Greece

🔍 Industry: Grocery Delivery Services

🗣️ Languages: Dutch

🪄 Skills: Customer serviceExcellent communication skillsProblem-solving skillsCRMCustomer support

Fluency in Dutch (both spoken and written) is essential.
Excellent communication and customer service skills.
Previous experience in customer service, particularly in a grocery or retail environment, is a plus.
Strong problem-solving abilities and a customer-focused approach.
Ability to work effectively both independently and in a team-oriented environment.
Interest in grocery delivery services and the retail industry is advantageous.
Proficient in using digital tools and customer relationship management software.

Deliver high-quality customer service through phone, email, and chat communications in Dutch.
Assist customers with inquiries regarding grocery delivery orders, product availability, and service details.
Handle customer complaints and ensure resolution in a prompt and professional manner.
Document customer interactions accurately in the company’s CRM system.
Collaborate with team members and delivery personnel to enhance overall service quality.
Stay informed about the latest products and services offering to assist customers effectively.