Loan Packaging/Mortgage Support (001-00116)

View full description

Requirements:

• 3+ years of experience in loan processing, mortgage support, and loan packaging within the Australian mortgage industry.
• Familiarity with Australian mortgage products, lending policies, lending criteria, and regulatory standards.
• Proficient in loan application software and CRM systems (e.g., FLEX/AFG, Salestrekker ApplyOnline, LoanApp, Simpology).
• Strong analytical skills with keen attention to detail.
• Excellent communication skills, both verbal and written.
• Ability to work independently and manage multiple loan applications simultaneously.
• Strong organizational skills and ability to meet tight deadlines.
• Knowledge of compliance standards (NCCP, Responsible Lending) and privacy regulations in Australia.
• Problem solving Attitude
• Experience working with brokers, lenders, and other financial professionals.

Responsibilities:

• Data entry in Flex and Salestrekker and lodge via Apply Online, Loan App and Simpology.
• Generating credit reports, property reports, suburb reports.
• Relabelling of supporting documents
• Pricing and Pricing Escalations.
• Valuation
• Assessment of home loan application once the documents have been received
• Loan serviceability – Excellent knowledge around using Quickli and lender’s servicing calculators.
• Knowledge of doing the funding and determining the best lender options
• Loan Packaging for Submission (Prepare master notes, compliance notes, servicing and living expenses breakdown)
• Knowledge in identifying necessary documents for submission of the loan application
• Submission or lodgement of home loan applications with different lenders.
• Excellent knowledge on the discharge process, FHLDS and FHOG forms for first home buyers and filling the deposit bond forms.
• Handling credit and non-credit related MIRs
• Send updates to clients and other stakeholders via emails for each milestones (Submission, pre-approval, conditional, formal, settlement, loan disbursement details) and other regulatory updates and additional information requests.
• Follow up with the lenders and clients via email and calls.
• Conducting annual home loan reviews and sending refinancing options to clients where applicable and doing repricing if needed
• Follow up with clients for existing pre-approvals due to expiry
• Repricing of the existing clients and post settlement tasks.