Data Onboarding Manager

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Requirements:

• Strong communication, organization, and project management skills.
• Ability to build rapport and influence clients to take necessary actions for successful onboarding.
• 2+ years experience working with external clients
• 1+ years Proficiency in writing and optimizing SQL queries.
• 1+ years Experience with Python or another object-oriented programming language.
• Understanding of system integrations and data mapping tools.
• Ability to diagnose data quality issues and implement solutions.
• Problem-solving mindset with a strong sense of ownership.

Responsibilities:

• Own client onboarding: Act as the primary liaison for districts, guiding them through data setup and automation.
• Be a data specification expert: Clearly communicate data requirements, ensuring clients understand and can meet expectations.
• Automate data processes: Implement solutions to streamline data ingestion, which may include building plug-ins or other integrations.
• Investigate and resolve data issues: Use SQL queries and basic Python scripts to troubleshoot data discrepancies for both internal teams and district partners.
• Lead pre-contract data calls: Support the sales team by assessing data feasibility and addressing potential integration challenges early.
• Optimize onboarding timelines: Identify and implement strategies to reduce delays in data acquisition.
• Document and standardize processes: Maintain comprehensive documentation on data acquisition workflows, SIS-specific challenges, and troubleshooting techniques.
• Support cross-functional collaboration: Work closely with Product, Data, and Engineering teams to enhance data pipelines and improve district onboarding experiences.
• Develop data transformation workflows: Ensure district data is properly formatted and integrated into our internal systems.
• Manage integrations: Oversee data transmission processes, including SFTP management and SIS plug-in development.
• Enhance internal tools: Build scripts and automations to improve efficiency and support non-technical teams in managing district data.