Percona - PostgreSQL Database Support Engineer

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Requirements:

• Good hands-on knowledge of PostgreSQL, PostgreSQL Provided tools and Contribution modules
• Skilled with some of the PostgreSQL ecosystem of tools and technologies
• Knowledgeable about performance tuning, query optimization, & index tuning
• Know-how of backup solutions such as pg base backup, pgBackRest and WAL-G, etc, and also the Point-in-Time-Recovery
• Some experience with high availability solutions (replication, routers, proxies, etc)
• Demonstrable experience of administering Linux based systems
• Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues
• Experience working with customers in English
• Very desirable to have related Kubernetes knowledge

Responsibilities:

• Helping our customers’ DBA teams when they need expert assistance.
• Gathering relevant data and investigating issues to provide a detailed analysis of your findings in a digestible format by email, instant message or voice.
• Performing screen-sharing sessions to help them quickly navigate and resolve issues.
• Authoring new blog posts.
• Answering questions on our forum.
• Creating new articles in our customer-facing knowledge base for more frequently seen issues.
• Hosting webinars amongst other things.