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Senior Manager, People Operations

Posted 8 days agoViewed

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💎 Seniority level: Manager, 7+ years

💸 Salary: 139400.0 - 160650.0 USD per year

🔍 Industry: Healthcare

🏢 Company: Bicycle Health👥 101-250💰 $5,000,000 Series B over 2 years agoPersonal HealthHealth InsuranceHealth Care

⏳ Experience: 7+ years

Requirements:
  • 7+ years of progressive HR leadership experience in a healthcare environment in California with at least 2 years in a leadership role required.
  • Experience designing and implementing scalable HR operations programs and processes.
  • Demonstrated ability to build strong partnerships and influence across functions and levels of an organization.
  • Strong knowledge of HR best practices, industry trends, and legal requirements.
  • Proven project management and organizational skills and ability to juggle multiple priorities.
  • Strong problem-solving skills, ability to understand an issue, investigate solutions, and develop recommendations.
  • Excellent written and verbal communication skills.
  • Strong working knowledge of HR tools and systems, including Rippling, Workday, Greenhouse, Checkr, and Google suite.
Responsibilities:
  • Lead the operational aspects of the employee lifecycle, including on- and offboarding and performance management. . Provide expertise, guidance, and mentorship across the People team. This role manages the Senior Recruiter.
  • Develop, implement, and maintain HR strategies, programs, policies, and practices that align with Bicycle Health's goals in partnership with the VP of People.
  • Collaborate with Talent Acquisition to drive recruitment strategies that attract and retain top talent.
  • Ensure accurate data management, reporting and compliance with HR policies and regulations; Manage employee records and ensure data integrity across HR platforms.
  • Oversee annual performance management cycles to ensure they align with Bicycle Health’s goals of providing a consistent, objective, and meaningful evaluation of employee performance and career development.
  • Maintain and develop operational processes to support talent management initiatives and programs.
  • Oversee the operational aspects of the employee lifecycle, including onboarding, performance management, rewards, development, and offboarding.
  • Partner with VP, People and third-party vendors to design, implement, and manage employee benefits programs, ensuring effective delivery and alignment with Bicycle Health’s goals and employee needs.
  • Responsible for annual benefits renewal and coordinating open enrollment, including responsibilities of communications to employees
  • Develop, update, and maintain our leave of absence programs, including guiding employees and managers and partnering with our external leave of absence vendor.
  • Responsible for responding to and processing of ADA accommodation requests.
  • Lead our bi-annual employee engagement survey process to gather employee feedback and measure employee engagement to ensure continuous improvement of the employee experience.
  • Become a trusted and respected expert and consultant to leaders and employees on people team programs, policies, and practices.
  • Develop people operations programs that foster a culture that aligns with Bicycle Health’s values and support our efforts to create an inclusive and equitable workplace.
  • Foster a culture of continuous feedback, recognition, and professional development.
  • Responsible for compliance with employment laws and regulations across multiple states.
  • Develop and implement policies, practices, and procedures, including maintaining and updating the Employee Handbook and other people policies.
  • Collaborate with cross-functional partners to comply with audits and regulatory requirements.
  • Develop and regularly report on key HR metrics to assess organizational effectiveness and employee experience, identify opportunities, and make data-driven decisions.
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