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Sales Support - Licensing
Posted 9 days agoViewed
💎 Seniority level: Junior, 1-2 years
📍 Location: Philippines
🔍 Industry: Technology
🏢 Company: blueAPACHE👥 251-500Information ServicesInformation TechnologyTelecommunicationsCloud ManagementCloud Infrastructure
⏳ Experience: 1-2 years
Requirements:
- 1-2 years previous experience in quoting and or customer experience in technology or related industry.
- Have a keen interest in technology and can conceptualise consumption models.
- The ability to thrive in an environment where you are continually learning.
- High attention to detail and commercial acumen
- Dedicated and able to work to deadlines, overseeing renewals to ensure no
- Ownership and follow up skills
- You can multi-task and work under pressure.
- Aptitude for sales, you are engaging, work part of a team and autonomously.
- Your written and verbal communication is clear, concise, and confident.
Responsibilities:
- Provide outstanding customer service and sales support to our customers and sales team.
- Manage sales calls, provide product support including recommendations, orders status updates and manage order deliverables.
- Renewal Management: Oversee and execute indirect CSP renewals, ensuring timely and accurate licensing for Microsoft products and services.
- Upselling and Cross-Selling licences.
- Work with sales/technology SME’s to facilitate ongoing run-rate transactions.
- Maintain product knowledge across key vendors and participate in ongoing training, primarily Microsoft and our other software vendors.
- Assist and deal with Enterprise clients transactional queries around Licensing.
- Client Support: Act as a point of contact for existing business clients, addressing inquiries and resolving issues related to renewals and licensing.
- Generate quotes.
- Maintain relationships with software vendors and Distributors.
- Build and maintain relationships with internal sales teams and key contacts within the BA client base.
- Manage margin with Existing Business.
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