Retail Area Manager

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Requirements:

• A natural leadership style with a passion for retail and customer experience, with a proven track record of delivering results.
• 2 years’ experience in an Area Manager role
• Experience collaborative environment where teams can grow, innovate, and succeed.
• A strategic thinking balancing long-term objectives with hands-on, tactical decisions.
• Proven experience in driving community-led business development initiatives through impactful local marketing and event strategies.
• Strong communication as well as being comfortable with data, forecasting, and performance analysis.
• A values-driven individual who embodies the Finisterre ethos and is dedicated to sustainability, inclusivity, and responsible growth.

Responsibilities:

• Drive continuous improvement initiatives in retail by creating, implementing, and reviewing new ideas that support the head of retail’s strategic direction.
• Set measurable goals for your area and teams that align with Finisterre’s overall retail and business strategy.
• Collaborate across functions (stock, marketing, operations, and visual merchandising) to ensure your area’s plans are seamlessly executed.
• Provide valuable insights on store, customer, and local high street performance to inform improvements and actions.
• Lead the charge for new store openings, ensuring every detail—from recruitment to training and community engagement—is in place for a successful launch.
• Take ownership of building and managing your area's sales and cost forecasts as part of the budgeting process.
• Deliver insightful analysis on your area’s performance, combining data-driven decisions with your intuition to drive results.
• Provide commercial reporting for the area, representing both retail and your region in trade forums.
• Ensure store teams align with operational guidelines and implement action plans where stores are underperforming.
• Be present, visiting stores weekly to support, inspire, and manage performance.
• Lead community-driven business development initiatives through local events, marketing, and external collaborations.
• Implement new initiatives, securing buy-in from your teams and ensuring successful integration into daily operations.
• Develop the talent in your area, creating succession plans, identifying key skills, and fostering growth through targeted development plans.
• Maintain a focus on health, safety, and inclusivity across your stores, ensuring they are welcoming and secure spaces for both customers and crew.