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Professional Development Manager

Posted 10 days agoViewed

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🔍 Industry: EdTech

🏢 Company: MagicSchool AI

Requirements:
  • Strong ability to analyze training effectiveness and adapt programs to improve customer outcomes.
  • Experience facilitating and running professional development sessions for teachers.
  • Experience managing contractors delivering professional development for organizations, schools, and districts.
  • Experience working with learning management systems (LMS) and online learning platforms, including designing and delivering content through LMS tools.
  • Experience in professional development operations, including coordinating training logistics, managing budgets, and scaling training programs.
  • Proven experience hiring, onboarding, and managing professional development contractors at scale.
Responsibilities:
  • Define and achieve a 25% increase in participation rates and engagement scores in customer professional development programs within the next 6 months by optimizing training content and delivery methods based on participant feedback and engagement data.
  • Define and reduce the average time for customers to reach competency with key features by 30% within the next quarter through improved onboarding and targeted training interventions, as measured by time-to-competency metrics and feedback from customer assessments.
  • Drive a 20% increase in Monthly Active Users (MAU) within the next 6 months by implementing effective professional development programs that encourage the adoption and regular use of features, as evidenced by tracking user activity and engagement post-training.
  • Successfully create and execute a plan to build capacity to meet business needs which may include hiring, onboarding, and scaling a network of professional development facilitators (contracts, companies, etc.) to support content creation and delivery by the end of Q2. Ensure that contractors are equipped with the necessary training, resources, and guidance to deliver high-quality professional development sessions aligned with MagicSchool’s standards.
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