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Solutions Engineer II - Critical Infrastructure & Federal
Posted 12 days agoViewed
💎 Seniority level: Senior, 5+ years
💸 Salary: 100000.0 - 120000.0 USD per year
🏢 Company: Echodyne Corp
🗣️ Languages: English
⏳ Experience: 5+ years
Requirements:
- Proven track record of learning a technical product and conveying the value of that product to potential customers.
- Personal integrity, trustworthiness, and respect while representing Echodyne, demonstrating the product, answering questions, and effectively communicating the product and company value propositions.
- Ability to multi-task, work independently, prioritize tasks, honor rules of engagement; and follow policies, processes, and procedures.
- Resiliency with a positive attitude, as well as analytical, reasoning, and problem-solving skills.
- Organized and detail-oriented with excellent follow-up and decision-making skills.
- Solid technical foundation and good technical writing skills.
- Enthusiastic with outstanding customer-communication skills, including the ability to convey high-level overviews and deeply detailed explanations.
- Must be able to regularly lift, carry and move equipment, occasionally up to 50 pounds.
Responsibilities:
- Be a key member of the Echodyne sales team responsible for both pre and post-sales technical engagement with Echodyne’s customer base.
- Showcase Echodyne’s products by performing on-site radar demonstrations at external events, conferences, partner, and customer sites
- Support the formation of customer and partner relationships by presenting the value that our radar products bring to their solutions and applications
- Lead installation planning and integrations, execute deployment configuration and system tuning, and provide ongoing technical support and troubleshooting.
- Manage relationships with existing and potential customers and partners while at demonstrations to ensure a positive impression.
- Participate in post-demo data analysis and report creation
- Support the scaling of Echodyne’s customer and partner bases by developing and maintaining training materials, including application notes and user manuals.
- Help improve Echodyne’s products by regularly collecting customer feedback and interfacing with Echodyne product managers and engineers.
- Other related tasks required to fulfill the needs of the business.
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