Consumer Insights Analyst - Financial Services

View full description

Requirements:

• Demonstrate experience performing data analysis and insights generation is required
• Have worked in survey and/or market research industry
• Education: Bachelor’s Degree (required), MA/MS/MBA (preferred) with a focus on behavioral sciences (Psychology, Marketing, Economics, Political Science) or Quantitative emphasis (e.g., statistics)
• Basic or intermediate level of knowledge in statistics and data analysis (descriptive statistics), required advanced statistical skill (predictive modeling, multivariate statistics) preferred
• Demonstrated experience using SPSS (or similar statistical software) with a background in survey research highly preferable
• Strong data analytic skills—ability to analyze survey data, interpret survey results, and deliver insights
• Articulate study findings in a clear and concise manner
• Strong communication skills, both written and verbal
• Proficient in MS Office Suite (PowerPoint, Excel, Word)

Responsibilities:

• Analyze survey data to find insights to help clients improve customer satisfaction
• Support the authoring of reports, presentations, and conference content that focuses on actionable insights to improve customer satisfaction
• Perform ad-hoc analysis for industry or specific clients which may leverage internal, client, or third party data to enhance the value of insights
• Demonstrate thought leadership across industries